Sacramento Bee: "Bank of America on Wednesday acknowledged that it has misdirected tax documents detailing bank account and Social Security information for 3,800 customers primarily in Northern California, leaving clients in fear of identity theft or other crimes."
In the words of one frustrated customer:
"I go in there and tell this guy I'm panicked, and he said 'It's no big deal,' " she said. "I told him it is a big deal."
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